Adidas Shoes

Shipping & Returns

Shipping & Returns

If you are not satisfied with our product, please contact us within a week.All items sent back to us must be in original condition ie not worn, altered or washed, with all tags gevoegd.Of merchandise is returned to the Sender.

*** Guideline
1, A return authorization must be obtained from customer service specialist.
Or the returned package will be returned to you.
2, Kindly reason for return to get the return authorization and return-to address.
3, Pack merchandise securely. Please include the following information with your return: bill-to name, address; ship-to name, address, order number, reason for return.

Exchanges Policy
Exchange requests must be made within 7 days after receiving the order for merchandise
Specify the exchange item and the new color or size in your email to the customer.
Items should be accepted in original condition and unworn as a return.
Availability of replacement item when you an e-mail notification upon the completion of exchange processing.

*** Shipping costs are not refundable.
*** 20% handling fee will be deducted from the refund.
*** If the items are Non-quality Problems, customers need to add 20% postage for exchange delivery fees.
*** Return may takes one to two weeks to process and at least one billing cycle for the credit to appear on your account.
*** To obtain contact customer service for questions to Return Authorization, please email us.
*** Packing & shipping your Return
*** Repack your unworn item in the original packaging.
*** One reason code on the packing slip for each item you wish to return.
*** Add the packing slip in the shipment, and keep a copy for your records.
*** Please make your address information on the label , we can not be responsible for lost packages during transport.